SantaFe Senior Living
Meet Our Team
Executive Director
Director of Resident Services
Cookie Lam Flack, Director of Food and Beverage
Vanessa DiPaolo, Director of Sales
Scott Miceli, Director of Human Resources
Cookie Lam Flack, Director of Food and Beverage
As the director of dining services, Cookie’s goal is to create a memorable dining experience for our residents, family members and guests. Cookie brings more than 30 years of food service and hospitality experience to The Terraces and has an extensive background in marketing, catering and as an independent restaurant owner in her home town of Harrisonburg, Virginia. Before relocating to Southwest Florida, Cookie graduated with her degree in business management and served as a member of the Rotary and Chamber of Commerce. Cookie’s commitment and desire to provide the ultimate experience is marked by her knowledge of hospitality and ability to build a service-driven team.
Vanessa DiPaolo, Director of Sales
Bio coming soon.
Scott Miceli, Director of Human Resources
Scott Miceli is the Director of Human Resources at the Terraces at Bonita Springs. Prior to joining The Terraces in November of 2018, Scott served as a Command Master Chief in the U.S. Navy. Proceeding his profession as a Human Resources Professional in the health care industry, Scott held a long career as a leader in the U.S. Navy where he was a senior advisor to several C-Level military executives and was most recently responsible for the careers of more than 2,000 U.S. Navy Sailors. Scott retired after 28 years of devoted service to our country. Scott holds a Master’s Degree in Business Administration with concentration on Human Resource Management as well as a Bachelor’s Degree in Professional Aeronautics. Additionally, he holds a Senior Professional in Human Resources (SPHR) certification from the Human Resources Certification Institute.